-
Arrival, Networking and Coffee reception
Done
-
Communication and coffeebreak
Done
-
Welcome and introduction of agenda
Georg WasserloosDone
-
Systematic tasks of service quality in 5 steps
Klaus KobjollDone
-
Evening event
Done
-
Policy and strategy - leadership - development of mission statements
Klaus KobjollDone
-
Lunch
Done
-
Welcome and introduction of agenda
Georg WasserloosDone
-
Schindlerhof live – Housetour
Klaus KobjollDone
-
Feedback, summary and outlook for day 2
Georg WasserloosDone
Lunch and group photo
04/12/2019, 06:55
-
04/12/2019, 07:45
(Eastern Standard Time)
(50 minutes)
